Support

Technical issues

For any technical issue, please send us a message explaining the issue. We will investigate and respond to you. We may need the model file to repeat the problem.

Scientific issues

If the force field quality is in doubt. For example, the simulation results are inconsistent with experimental data, contact us with the model file, prediction method file and experimental data. We will investigate the discrepancies, improve and update the force field or software accordingly.

Sales and Support

For any general issues, please contact us by sending an email to: support@directforcefield.com